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Confidentiality



Counseling Services maintains confidentiality for all clients seen in the center. Counseling records are kept separate from academic and student health records. All services are in accordance with state laws.

In order to provide effective and up-to-date services, we sometimes consult with colleagues at the Health and Counseling Center about our work with students. Otherwise, information revealed in counseling, even the information that you have made an appointment, is not disclosed to others unless you provide written authorization for that information to be released. The exceptions to this practice are:

  • When a counselor believes you present an imminent danger to yourself or others.
  • When the life or safety of a readily identifiable third person is endangered.
  • When a counselor believes that a child or vulnerable adult is being subjected to abuse, neglect or exploitation.
  • When disclosure is made necessary by legal proceedings.

E-mail
Please note that e-mail is not a confidential medium for communication.  Because we are concerned about protecting our clients' privacy and cannot ensure the confidentiality of e-mail communication, Counseling Services does not use e-mail to discuss clients' clinical issues.  In addition, each Counseling Services staff member does not maintain 24 hour access to e-mail accounts and may check e-mail infrequently.

Therefore, we ask that you direct non-appointment related concerns to the confidential voicemail of your therapist.

If you wish to make an appointment or need to change a current one, you may do so by calling the office at (615) 460-6856.



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