We treat all of our contacts with students confidentially and in accord withthe state of Tennessee mental health code. We cannot tell anyone, inside or outside of the University, that the student is receiving counseling services unless the student signs a specific release of information authorizing us to do so. Sometimes the faculty or staff member who made the referral will call to follow up. Please understand that we cannot tell you that the student has made an appointment without his/her written consent.
If you are concerned about the student, contact him/her directly to ask if he/she has followed through with the referral. We could only release information without a student's written consent in those circumstances when there is imminent danger to the student or to others, child or elderly abuse, or a duly issued subpoena. Such occasions are rare.