Human Resources

Broadband Group Descriptions for Staff Positions

Group 1

  • Receives direction from University strategy and observed business need.  
  • Works with Senior Leadership to review achievements and develop future plans.  Presents plans to Board of Trustees as requested by Senior Leadership.
  • Strategic leadership drives future performance of the University. Decisions have maximum effect on University’s ability to meet its overall long-term objectives.
  • Policy interpretations establish new precedents and modify future course of actions.
  • Mediates conflict resolution and represents the University with business / community leaders, faculty, students, and parents.
  • Decisions will establish new business standards and/or operating practices.
  • Provides strategic direction that affects all of the University.
  • Master's level education or equivalent experience required.  Doctoral degree preferred.  Appropriate licensure and/or certifications may be required to operate fully at this level.

 Group 2

  • Assignments received as project based business objectives and/or makes recommendations based on University strategy.   Discusses assignment status with Senior Leader over area at predetermined points.   Will have full fiscal responsibility for assigned projects and or area.
  • Based on analytical interpretations of complex information, recommend preferred course of action.  
  • Strategic contribution and team leadership of more value than tactical.  Tactical work results are generally seen beyond 30 months.  Errors influence the ability of the University to achieve broad financial objectives.  May provide strategic direction that affects all of the University.
  • Identify need for new policies and or policy redefinition; policy application will establish new precedents in unique situations.  
  • Sensitive communication with internal and external contacts requires negotiations. Represents the University with community and special interest groups.
  • Decisions based on established functional principals, application of past precedents, policy interpretation, and broad business objectives.
  • Directs other managers or large employee teams that may cross functional areas.  Major segment of the University business under direction of this role.
  • College level education or equivalent experience required.  Master's degree strongly preferred, may be required for some positions.  Appropriate licensure and/or certifications may be required to operate fully at this level.

 Group 3

  • Assignments received as broad business objectives.  Discusses assignment status with supervisor at predetermined points in each activity.   Will have full fiscal responsibility for assigned projects or area.
  • Based on analytical interpretations of complex information, recommend preferred course of action.  
  • Functional expertise and team leadership of more value than strategic thinking.  May comment on or make recommendations on strategic proposals prior to implementation.  Tactical work results are generally seen beyond 24 months.  Errors influence the ability of the University to achieve functional objectives.
  • Policy interpretation and creative application of functional principals will establish new precedents in unique situations.  
  • Sensitive communication with both internal and external contacts requires negotiations. Represents their department with internal and external contacts.
  • Decisions based on established functional principals, application of past precedents, policy interpretation, and broad business objectives.
  • Directs supervisors, professional employees, and/or large employee teams that may cross functional areas.    Individual Contributors will be expected to mentor more than one less experienced employee.
  • College level education or equivalent experience typically required.  Master's degree strongly preferred.  Appropriate licensure and/or certifications may be required to operate fully at this level.

 Group 4

  • Assignments received as objectives.  Discusses assignment status with supervisor at predetermined points in each activity.  Will have full fiscal responsibility for assigned projects and or area. 
  • Based on analytical interpretations of complex information, recommend preferred course of action.  Recognized as source of technical expertise in area of focus. 
  • Team and tactical leadership of value at this level.  May comment on strategic proposals prior to implementation.  Tactical work results are generally seen beyond 18 months.  Errors influence the ability of the University to achieve departmental objectives.
  • Policy interpretation and creative application of functional principals will establish new precedents in unique situations.  
  • Sensitive and complex communication with internal and external contacts that may require negotiations. 
  • Decisions based on established functional principals, application of past precedents, and Policy interpretation. 
  • Supervises employee teams with full responsibility for a discipline.  May be a Manager or First-Line Supervisor of employees in Groups 5-10.  Individual Contributor will mentor less experienced workers in same functions.
  • College level education or equivalent experience typically required.  Master's degree preferred.  Appropriate licensure and/or certifications may be required to operate fully at this level.
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Group 5

  • Assignments received as objectives.  Provides assignment status reports to supervisor at predetermined points in each activity. 
  • Develops analytical interpretations of complex information.  
  • Tactical work results are generally seen beyond 12 months.  Errors significantly influence the work of other departments and the perception of the University.
  • Policy application and application of functional principals will require creative interpretation and may establish new precedents in unique situations.  
  • Sensitive communication with internal and external contacts that may require some negotiations.  
  • Decisions based on established functional principals, application of past precedents, and policy interpretation.  Performs independently most assignments, with instructions as to the general results expected.  Receives supervisory approval on proposed plans for assignments.
  • Supervises employee teams with full responsibility for a discipline.  May be a first-line Supervisor of employees in Groups 6-10.  Individual Contributors will mentor less experienced workers in same functions.
  • College level education or equivalent experience typically required.  Master's degree preferred.  Appropriate licensure and/or certifications may be required to operate fully at this level.

 Group 6

  • Tasks are reviewed through status reporting by the employee to the supervisor.   May participate on project teams.
  • Assigned tasks are varied, requiring prioritization.  Analytical requirements include compilation of information from a variety of sources, with some interpretation of the information. 
  • Tactical work results are typically seen within six months.  Errors significantly influence the work of others and the customer’s perception of the University.
  • Policy application and application of functional principals will require knowledge of precedents to fit unique situations.
  • Communication with internal and external contacts will require ability to persuade and convey information of a complex nature.
  • Decisions based on established functional principals and application of policy.  Independently evaluates, selects, and applies standard functional techniques, procedures, and criteria, using judgment in making adaptations.  Receives specific assignments objectives, complex features, and possible solutions.
  • Supervises employee teams with full responsibility for a discipline.  May be a First-Line Supervisor of employees in Groups 7-10.  Individual Contributors will mentor less experienced workers in same functions.
  • Some college level education and or equivalent experience typically preferred.  Some positions may require completion of bachelor level degree program.

 Group 7

  • Tasks are reviewed by supervisor for compliance with objectives.
  • Task oriented assignments contain variety requiring some prioritization.  Analytical aspects follow prescribed templates.   Operates with independence in resolving customer needs.
  • Tactical work results are typically seen in 90 days or less.  Errors can significantly influence the work of others and impact the customer’s opinion of the department.
  • Application of functional principals and policies will require understanding of past precedents to fit unique situations.  
  • Communication with both internal and external contacts may require ability to persuade and communicate topics of limited complexity.
  • Decisions based on sound business judgment and varied sometimes extensive, practical experience.  Using prescribed methods, performs specific and limited portions of a broader assignment.
  • Supervises employee teams with full responsibility for a discipline.  May be a First-Line Supervisor of employees in Groups 8-10.  Individual Contributors mentor less experienced workers in same functions.
  • Some college level education and or equivalent experience typically preferred.  Some positions may require completion of bachelor level degree program.

 Group 8

  • Tasks are reviewed by supervisor for compliance with objectives.
  • Task oriented assignments contain variety requiring some prioritization.  Analytical aspects follow prescribed templates.  Operates with independence in resolving customer needs.
  • Tactical work results are typically seen in 30 days or less.  Errors can influence the work of others and impact the customer’s opinion of the department.
  • Understanding of policy statements and functional principals may require understanding of past precedents to fit unique situations.  
  • Communication with others may require ability to persuade and communicate simple topics.
  • Decisions based on sound business judgment and varied practical experience in addition to specific procedures.
  • Supervises employee teams with full responsibility for a discipline.  May be a First-Line Supervisor of employees in Groups 9-10.  Individual Contributors mentor less experienced workers in same functions.
  • Some college level education and or equivalent experience typically preferred. 

 Group 9

  • Task instructions received from supervisors.  Supervisors may review work for accuracy and completion.
  • Task oriented assignments contain variety requiring some prioritization.  Simple analytical aspects follow prescribed templates.
  • Tactical work results are typically seen in 2 weeks or less.  Errors can require re-work by others and impact the customer’s satisfaction.
  • Policy statements understood and applied as necessary in assigned tasks.  
  • Relays information of moderately complex nature upon request and as required to satisfactorily complete assignments.
  • Decisions based on common sense or experienced based judgment in addition to specific procedures.
  • Roles are Individual Contributors.
  • High school plus some college education and several years experience preferred.

 Group 10

  • Task instructions received from supervisors.  Supervisors may review work for accuracy and completion.
  • Tasks involve moderate to high degree of repetition with minimal variation.  
  • Tactical work results seen in extremely short time periods.   Errors influence the satisfactory completion of own assignments.
  • Policy statements understood and applied as necessary in assigned tasks.  
  • Relays information of routine nature upon request and as required in tasks.
  • Decisions based on common sense or experienced based judgment in addition to specific procedures.
  • Roles are Individual Contributors.
  • High school education plus some practical experience preferred.