Angela Sebby
Associate Professor of Hospitality & Tourism Management
Jack C. Massey College of Business
- Ph.D. in Retail, Hospitality, and Tourism Management - University of Tennessee
- MBA - Lincoln Memorial University
- B.S. in Hospitality, Restaurant, and Tourism Management - The University of Tennessee
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Certified Guest Service Professional , American Hotel and Lodging Education Institute, (AHLEI)
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Tripadvisor ® Reputation Management for Frontline Staff Certification, (AHLEI)
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Certified Quality Event Planner, Management and Strategy Institute, LLC (MSI)
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Continuous Improvement Professional Award (MSI)
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Responsible Alcohol Server/Seller Program, North Carolina ABC Commission, (NCABCC)
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Disney's Approach to Leadership Excellence, Disney Institute (DI)
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Disney's Approach to Employee Engagement, (DI)
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Responsible Alcohol Server/Seller Program, (NCABCC)
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Recertification- Certified Hospitality Educator, (AHLEI)
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Responsible Alcohol Server/Seller Program, (NCABCC)
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Responsible Alcohol Server/Seller Program, (NCABCC)
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Bar and Beverage Management Certification (AHLEI)
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Quality Service by Disney, (DI)
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Responsible Alcohol Server/Seller Program, (NCABCC)
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Contemporary Club Management Certification (AHLEI)
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Graduate Teaching Certification, Tennessee Teaching and Learning Center, UT Knoxville
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Certified Hospitality Educator, (AHLEI)
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Certification in Hotel Industry Analytics, (AHLEI)
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Change Management Specialist (MSI)
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Six Sigma Lean Professional (MSI)
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Flipped and Hybrid Teaching, Tennessee Teaching and Learning Center, UT Knoxville
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SERV Safe Alcohol, National Restaurant Association
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Teaching Preparation Seminar, College of Business Administration, UT Knoxville
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The Best Practices in Teaching, Graduate Teaching Preparation Program, UT Knoxville
- Associate Professor of Hospitality & Regional Identity/Management, Maryville College
- Associate Professor of Hospitality and Tourism Management, Western Carolina University
- Assistant Professor of Hospitality and Tourism Management, Western Carolina University
- Graduate Teaching Assistant of Retail, Hospitality, and Tourism Management, University of Tennessee
- Jewelry School Facility Coordinator, Jewelry Television
- Assistant Manager of Visitor Services, Visit Knoxville
- Sales Specialist, Production Plus
- Fundraising/Event Planning for Seymour Community Christian School
- Senior Director - Sales, Uppercase Living
- Senior Consultant, Creative Memories
- General Manager, Assistant General Manager, Group Sales Coordinator, Night Auditor, Wingate Inn
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Brewer, P., Dent, H. L., & Sebby, A. G. (2023). Leading a sustainable workforce: Assessing the pandemic’s influence on job insecurities, anxiety, work overload, and turnover intentions in hospitality. Archives of Business Research, 11(8), 96–117.
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Kim, S., Sebby, A., & Jin, N. (2023). Hidden discrimination: A grounded theory to design culturally inclusive service encounters in service organizations. Tourism, Culture & Communication - Cognizant Communication Corporation, 23(1), 13-27.
- Sebby, A., Jordan, K., & Brewer, P. (2022). Travel Decisions: The COVID-19 Paradigm Shift on the Use of Travel Aggregator Websites for Vacation Planning. Tourism: An International Interdisciplinary Journal, 70(2), 223-242.
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Brewer, P., & Sebby, A. (2021). The effect of online restaurant menus on consumers' purchase intentions during the COVID-19 pandemic. International Journal of Hospitality Management, 94(102777), 1-13.
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Sebby, A. (2020). Grounded theory: The role of social exchanges in rural tourism and economic development. Sage Research Methods Cases: Business and Management, 1(19), 1-13.
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Brown, C. A., & Sebby, A. (2019). Experiential learning in hospitality management curriculum: Case study in rural Southeast U.S. Research in Higher Education Journal, 38, 10.
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Sebby, Angela. (2018). Social exchange between a DMO and its stakeholders: A case study in the rural Southeast United States. Case Studies in Business and Management. 5(59).
- Rode, C., Sebby, A., & Jordan, K. (2018). Perceptions of destination image and effects on college football fans: A case study of conference realignment. Archives of Business Research, 6(10), 234-249.
- Sebby, A., & Jordan, K. (2018). Rural tourism: A grounded theory on limited stakeholder advocacy. Archives of Business Research, 6(8), 216-227.
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College of Business Grace Allen Professor of Excellence Award
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College of Business Engagement Award
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College of Business Undergraduate Professor of Teaching Excellence Award Finalist
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WCU Center for Community Engagement and Service Learning
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Paul A. Reid Distinguished Service Award Finalist
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College of Business Grace Allen Professor of Excellence Award Finalist
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Paul A. Reid Distinguished Service Award Finalist
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WCU Academic Program of the Year Award Finalist
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College of Business Undergraduate Professor of Teaching Excellence Award Finalist
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College of Business Undergraduate Professor of Teaching Excellence Award Finalist
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Student Government Association Student Nominated Faculty of the Year Award Finalist
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Student Government Association Student Nominated Faculty of the Year Award Finalist