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Nelnet Payment Plan FAQ

How may I establish and access my Nelnet Payment Plan account online? 
Visit your MyBelmont account and click the green Tuition Smarter icon to create to access your Nelnet Payment Plan.  The link will take you to the Nelnet payment plan website. 

Can an authorized payer create a payment plan?
For first time users, the student must grant access to the authorized payer. The authorized payer will receive an email to create an account. Once the account is created, the authorized payer can create a payment plan. 

I am an Authorized Payer, where can I log in to view the payment plan information?
Authorized Payers, that have previously created an account, can log in here.
How do I know that Nelnet has received my payment?
To confirm a payment has been applied to your account simply log in to your account here.

Who is eligible to enroll in a payment plan? 
The payment plan is available to all current and admitted students.  Additionally, the payment plan may not be used to cover a previous semester’s balance.  All prior semester’s tuition, housing, meal plans, and other fees must be paid during the semester the charges are incurred.

What types of payment methods are accepted?
Electronic funds transfer (e-Check) from a checking or savings account is an option and free of charge. Debit or Credit Card (Visa, MasterCard, Discover and American Express) is accepted; however, this transaction will incur a non-refundable, convenience fee of 2.85%.

When is the due date for each payment?
On or before the 1st of each month. If you select a down payment + payment option. The first payment is due immediately and the remaining payments are due on the 1st of each month. 

When are the enrollment dates for each semester? 
A student and/or parent(s) may enroll in a semester plan beginning on June 1st for the Fall Semester and November 1st for the Spring semester.

May I adjust my Nelnet Payment Plan budget? 
Yes, you may adjust your Nelnet Payment Plan budget before and during the academic semester.  Please review your Nelnet Payment plan budgeted amount to ensure your Belmont student account balance is covered each academic term.  Failure to establish and manage your Nelnet Payment Plan budget correctly may result in the cancellation or interruption of your course registration.

How will I receive monthly statements?
Monthly statements will be sent electronically to the email address provided to Nelnet.  You will not receive a paper statement. The electronic statement should be sent out 4 business days prior to the due date.

Is a payment plan offered for the Maymester or summer terms? 
YES, there are payment plan options for the Maymester and summer terms. 

When does Nelnet credit a payment to my Belmont student account?
Your payments are credited to your account effective the day they are received. 

Why was my payment returned?
If a payment you made was returned and you are unsure why, please call 800.609.8056 to speak with a Customer Service Representative. 

How do I withdraw from the payment plan? 
If you need to discontinue using the payment plan, please call 800.609.8056 to speak with a Customer Service Representative. Please remember that your enrollment fee is non-refundable.

Why is my account canceled? 
Your Nelnet account may be canceled due to several consecutive missed or returned payments. To determine if your account can be reinstated, please call 800.609.8056 to speak with a Customer Service Representative.

Will my Nelnet payment I just made online or by phone be deducted from my bank account or credit card right away? 
We strongly suggest having the funds available for deduction prior to making a payment. Payments are deducted according to your financial institution or credit card company's operating guidelines and processing cycles.

The payment will be immediately deducted from your account if you make an early payment or a down payment for a payment plan. All scheduled payments will be automatically deducted on the due date. 

Do I have to manually submit the payment each month?
No, the payment plan will automatically draft on the payment due date.

Do I need to remember my PIN?
Yes! Knowing your PIN is required if you would like to speak with a Nelnet Customer Service Representative on the phone.